Privacy Policy

This policy explains how Kondria handles personal information collected when you browse, create an account, place an order, or contact support.

What we collect

Account details (via Clerk), shipping address, contact information, and order history. Payment details are handled by Razorpay; we never see your card.

How we use it

To process and ship orders, send transactional updates, and respond to support requests. We do not sell your data.

Service providers

We share only the information needed with service providers such as Clerk for authentication, Razorpay for payment processing, email providers for transactional messages, analytics providers, and shipping or fulfillment partners.

Retention

We retain order, payment, tax, and support records for as long as needed for business, legal, tax, and fraud-prevention purposes.

Your rights

You can request access, correction, or deletion of your data by writing to us via the contact page.